Impact
It's time for change
With over 70% of patients needing hands-on follow-up appointments, we decided it was time to simplify how we access care. And time to empower patients.
Loved by thousands
4.95/5
Customer satisfaction rating
+ 80%
Reduction in patient
waiting times
+ 30%
Practitioner
productivity
Our approach
Technology as our backbone to empower patients and practitioners for greater peace of mind
Our API-led platform lets patients book appointments easily with real-time availability and bring their care closer – to their homes. Making healthcare more convenient and boosting income for healthcare providers.
Empowering patients and practitioners for greater peace of mind
Flexible, stress-free care for patients, directly in their homes. And less paperwork for practitioners with our dedicated practitioner app.
Our state-of-the-art algorithms streamline practitioners’ scheduling and routes, so they’re free to concentrate on what matters most – their patients.
What we do
We deliver pathways for: Primary and Secondary Care as well as Clinical Trials
And much more
Here’s how
Technology that powers better care
01
On-demand scheduling
Our practitioners update their availability directly in our platform, enabling us to provide patients with real-time booking options.
02
Customised care plans
Your custom care plans will be loaded in your dashboard—patients see only the clinical task you choose, and we manage each appointment exactly the way you want.
03
Data & Transparency
Your dashboard lets you track appointment progress and gather essential data to ensure seamless, ongoing patient care.
04
Turnkey support
From logistics to kitting, we're here to support your patients every step of the way, ensuring everyone receives the care they deserve.
Patient journey
A seamless experience all the way
Referral to Heim for in-person care
Pick the clinical care your patient needs, enter a few basic patient details and create a new referral
Book your in-home visit
Choose the day and time that works best, picking from live availability. We show specific times based on clinical needs and location
Tracking and updates to patients
Patients receive reminders and tips on how to prepare for the upcoming visit. On the day of the appointment, they will receive status updates when their practitioner is on their way. Partners are kept up to date live via platform updates
Appointment completion
When our practitioner arrives, they ensure the patient is comfortable to receive the care needed and proceed with the required care steps
Continuity of Care
After our visit, your patients can get on with their days and we take care of the rest. We’ll update notes and appointment status in our dashboard.
"Heim provides a booking platform that has been incredibly easy to integrate as well as an exceptionally professional and caring nurse network."
Our team
Meet the people behind our platform
Technologists. Clinicians. Commercial experts. We’re all working together to make a difference.