Empowering community care teams with smarter, faster, and more person-centred planning

Unlock up to 30% more capacity through AI-powered allocative optimisation.

Co-designed with leading healthcare organisations
Edit Content

Reduce admin.

Edit Content

Optimise travel.

Edit Content

Unlock capacity.

Read our whitepaper.

Heim published “Routes to Better Care” in collaboration with Lewisham & Greenwich NHS Trust.

Download a copy of our whitepaper to find out more about concrete ways to increase your community team’s productivity fourfold.

Download the whitepaper
Heim Labs
Heim Flow
Financial Case
Who we work with
Heim Labs

Heim Labs: an in-depth diagnosis uncovering opportunities for capacity creation and cost savings

Heim Labs can help you establish the baseline utilisation levels of your community teams. We deploy our proprietary Companion App and combine this with in-depth caseload data analytics to , and deliver practical recommendations across:

Our models establish reliable demand and capacity forecasting to maximise productivity and top of license work.

Our passive location sharing technology allows us to quantify exactly the location, duration and reason for nurses’ interventions.

Our caseload and tracking data allows us to understand why and how frequently unplanned care is occurring

In addition to shining light on your current operations, Heim can identify areas of capacity increase and leverage its algorithms to model an alternative, optimised delivery model

Talk to us today

Accreditations and partners

Heim Flow - Your Neighbourhood Control Centre

Heim Find Desktop

AI-Powered Scheduling & Decision Support for Planned & Unplanned Care

  • AI-driven workforce planning to reduce admin and manual scheduling
  • Route optimisation and top of license optimisation to unlock capacity
  • Tuneable parameters and easy manual overrides to keep you in control
  • Works with your existing EPR and scheduling tools
  • Clear flags on delayed appointments and suggested rescheduling
  • Automatic messaging to patients
  • Live geolocation and coordination of your field teams for easy team coordination and unplanned care allocation

Heim Companion

  • Mobile field support for nurses to streamline documentation and communication
  • Passive location sharing for improved safety, real-time delay and disruption response, and automatic check-ins
  • Automatic check-ins and check-outs

Learning algorithms & caseload intelligence

  • Our AI predicts deferral rate spikes based on recent trends and other factors like seasonality
  • Predictive insights to balance caseloads, identify skill gaps, and improve patient outcomes
  • Supports proactive interventions and reduces unnecessary hospital admissions
  • Allocation and route-planning algorithms that learn from previous runs and team feedback
  • Alerts for likely deferrals that learn from past deferral patterns

Get in touch to learn how we can help optimise your community care teams.

Start optimising your community care teams.

Join existing partners, including:

LGTLGT
CHCPCHCP
ProcareProcare

Success Stories

Hear how community teams are using Heim to unlock more time for patient care, reduce travel inefficiencies, and improve workforce wellbeing.

"By combining Heim’s innovative technology platform with our healthcare delivery expertise, we have the ability to reimagine the delivery of community care. What’s really exciting about this solution is its versatility – we have the potential to simplify the delivery of almost any type of care. This could range from phlebotomy and clinical photography to elective care, including virtual consultations and pre-operative assessments – the possibilities are endless."

Mike Barnard CEO, Acacium Group

"We were able to improve a service by making it more accessible to the patients, less of a burden on our staff and to increase the financial revenue of the programme."

Operations Lead Hall Green Health (NHS)

"Our nurses are incredibly hard-working, and at a time when efficiency is key, it’s essential we give them the support they need to deliver exceptional patient care. We’re proud to be constantly innovating and using Heim to gain these deep-dive insights into our ways of working."

Andrew Cook Community General Manager, Lewisham & Greenwich NHS Trust

Please get in touch below and we’ll provide you with our case studies and testimonials. 

Making the financial case

We recognise the financial pressures on health and care systems. Community services are stretched, budgets are tight, and efficiency is critical.

Heim helps deliver savings by:

✓ Reducing unnecessary travel

Cutting travel time by up to 42% and freeing up clinical time

✓ Optimising workforce utilisation

Balancing caseloads to reduce agency spend

✓ Preventing hospital admissions

Enabling proactive care to reduce avoidable escalations

✓ Lowering admin burden

Reducing manual scheduling and paperwork by up to 40%

✓ Improving continuity of care

Minimising inefficiencies linked to unplanned disruptions

✓ Enhancing staff satisfaction

Improving staff retention and restoring joy in work
Want to see the numbers for your organisation?

Get in touch to schedule a session to discuss your organisation’s financial case and how Heim can help you. 

Who we work with

Enabling person-centered community care

Heim is designed for community health teams, helping them deliver better care, more efficiently.

Our Neighbourhood Control Centre is useful to NHS organisations as well as community service providers in the following areas

Community & District Nursing

Intelligent scheduling & route optimisation
Neighbourhood Health Pilot sites

Supporting multi-disciplinary collaboration
Health Visiting

Smarter caseload distribution
Virtual Wards

Seamless coordination with home-based monitoring

Get in touch to learn how we can help optimise your community care teams.

Let's get started

Heim is already transforming how community care teams work. Let’s do the same for yours.

Talk to us today

Complete the form to receive your free guide to travel & capacity optimisation in community nursing.