Empowering community care teams with smarter, faster, and more person-centred planning

Unlock up to 30% more capacity through AI-powered allocative optimisation.

Co-designed with leading healthcare organisations
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Reduce admin.

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Optimise travel.

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Unlock capacity.

Read our whitepaper.

Heim published “Routes to Better Care” in collaboration with Lewisham & Greenwich NHS Trust.

Download a copy of our whitepaper to find out more about concrete ways to increase your community team’s productivity fourfold.

Please fill out your details to get access to our whitepaper.

Heim Labs: an in-depth diagnosis uncovering opportunities for capacity creation and cost savings

Are you operating in a data-blackhole and struggling to establish how your resources are currently being utilised?

Are you deferring increasing amounts of care and unsure how your team’s time is spent across care delivery, admin tasks and travel time?

Are you using large amounts of last minute agency staffing to try and keep up with soaring patient demand and staff absences?

Heim Labs can help you establish the baseline utilisation levels of your community teams, and deliver practical recommendations across:

Team skills and top of license staffing

Journey planning and neighbourhood design

Unplanned care delivery

In addition to shining light on your current operations, Heim can identify areas of capacity increase and leverage its algorithms to model an alternative, optimised delivery model.

Our technology supports this with:

Passive location sharing
Enabling us to quantify exactly the location, duration and reason for nurses’ interventions.
AI-powered data analytics
We provide you with a tailored dashboard that delivers in real time insights across key areas of activities.
Limited Trust inputs required
Automated data pulls from Trust systems and limited Trust project support required.

Heim Labs is available on a one-off engagement or continuous basis

Join the likes of LGT, CHCP and MFT in unlocking unprecedented levels of insights

LGTLGT
CHCPCHCP
ProcareProcare

Talk to us today

Heim Labs

Heim Labs: an in-depth diagnosis uncovering opportunities for capacity creation and cost savings

Heim Labs can help you establish the baseline utilisation levels of your community teams. We deploy our proprietary Companion App and combine this with in-depth caseload data analytics to , and deliver practical recommendations across:

Our models establish reliable demand and capacity forecasting to maximise productivity and top of license work.

Our passive location sharing technology allows us to quantify exactly the location, duration and reason for nurses’ interventions.

Our caseload and tracking data allows us to understand why and how frequently unplanned care is occurring

In addition to shining light on your current operations, Heim can identify areas of capacity increase and leverage its algorithms to model an alternative, optimised delivery model

Accreditations and partners

Heim Flow - Your Neighbourhood Control Centre

Heim Find Desktop

AI-Powered Scheduling & Decision Support for Planned & Unplanned Care

  • AI-driven workforce planning to reduce admin and manual scheduling
  • Predictive insights to balance caseloads, identify skill gaps, and improve patient outcomes
  • Tuneable parameters and easy manual overrides to keep you in control
  • Works with your existing EPR and scheduling tools
  • Automatic check-ins and check-outs
  • Clear flags on delayed appointments and suggested rescheduling
  • Automatic messaging to patients
  • Live geolocation and coordination of your field teams for easy team coordination and unplanned care allocation

Heim Companion

  • Mobile field support for nurses to streamline documentation and communication
  • Passive location sharing for improved safety, real-time delay and disruption response, and automatic check-ins
  • Automatic check-ins and check-outs

Learning algorithms & caseload intelligence

  • Our AI predicts deferral rate spikes based on recent trends and other factors like seasonality
  • Intelligent automation to anticipate demand and optimise care delivery
  • Supports proactive interventions and reduces unnecessary hospital admissions
  • Allocation and route-planning algorithms that learn from previous runs and team feedback
  • Alerts for likely deferrals that learn from past deferral patterns

Get in touch to learn how we can help optimise your community care teams.

Start optimising your community care teams.

Join existing partners, including:

LGTLGT
CHCPCHCP
ProcareProcare
Optimising care delivery

Your guide to travel & capacity optimisation in Community Nursing

Download our latest insights report on how intelligent scheduling and AI-powered workflows are transforming NHS community care.
Optimising care delivery to increase capacity by up to 30%.

Discover how Heim supports:

✓ Smarter Scheduling – AI-powered capacity planning for more efficient caseloads
✓ Travel Optimisation – Cut down on unnecessary miles and maximise patient-facing time
✓ Top of license work – Assign practitioners to work at the top of their licenses
✓ Proactive Care – Reduce waiting lists and prevent deterioration
✓ Integrated Coordination – Seamless collaboration between teams
✓ Self-book – Empower patients to book appointments themselves

Complete the form to receive your free guide to travel & capacity optimisation in community nursing. 

Success Stories

Hear how community teams are using Heim to unlock more time for patient care, reduce travel inefficiencies, and improve workforce wellbeing.

"By combining Heim’s innovative technology platform with our healthcare delivery expertise, we have the ability to reimagine the delivery of community care. What’s really exciting about this solution is its versatility – we have the potential to simplify the delivery of almost any type of care. This could range from phlebotomy and clinical photography to elective care, including virtual consultations and pre-operative assessments – the possibilities are endless."

Mike Barnard CEO, Acacium Group

"We were able to improve a service by making it more accessible to the patients, less of a burden on our staff and to increase the financial revenue of the programme."

Operations Lead Hall Green Health (NHS)

"Our nurses are incredibly hard-working, and at a time when efficiency is key, it’s essential we give them the support they need to deliver exceptional patient care. We’re proud to be constantly innovating and using Heim to gain these deep-dive insights into our ways of working."

Andrew Cook Community General Manager, Lewisham & Greenwich NHS Trust

Please get in touch below and we’ll provide you with our case studies and testimonials. 

Making the financial case

We recognise the financial pressures on health and care systems. Community services are stretched, budgets are tight, and efficiency is critical.

Heim helps deliver savings by:

Reducing unnecessary travel

Cutting travel time by up to 42% and freeing up clinical time

Optimising workforce utilisation

Balancing caseloads to reduce agency spend

Preventing hospital admissions

Enabling proactive care to reduce avoidable escalations

Lowering admin burden

Reducing manual scheduling and paperwork by up to 40%

Improving continuity of care

Minimising inefficiencies linked to unplanned disruptions

Enhancing staff satisfaction

Improving staff retention and restoring joy in work
Want to see the numbers for your organisation?

Get in touch to schedule a session to discuss your organisation’s financial case and how Heim can help you. 

Who we work with

Enabling person-centered community care

Heim is designed for community health teams, helping them deliver better care, more efficiently.

Our Neighbourhood Control Centre is useful to NHS organisations as well as community service providers in the following areas:

Community & District Nursing
Intelligent scheduling & route optimisation
Health Visiting
Smarter caseload distribution optimisation
Neighbourhood Health Pilot sites
Supporting multi-disciplinary collaboration
Intermediate Care & Discharge Facilitation
Improving hospital flow
Virtual Wards
seamless coordination with home-based monitoring

Get in touch to learn how we can help optimise your community care teams.

Let's get started

Heim is already transforming how community care teams work. Let’s do the same for yours.

Talk to us today

Complete the form to receive your free guide to travel & capacity optimisation in community nursing.